The Plesk User Interface Explained

Different users in Plesk have very different needs and usage scenarios. While the provider may need to set up service plans and configure server-wide settings, a customer may need to create a database or change PHP settings for one of their domains. To accommodate every party, Plesk provides two different panels, described below:

  • The Customer Panel is focused on web hosting operations and features the tools necessary to create and manage websites, mailboxes, and so on. This panel is designed for hosting customers.

  • The Power User view includes all the tools available in the Customer Panel, as well as the tools that enable server-wide settings to be managed. This view is best suited for server administrators hosting their own websites, and web studios that manage websites of their customers.

Both panels allow management of subscriptions.

Because this guide is meant for shared hosting customers and web designers who host their customers’ websites, we will focus on the Power User view. Let us examine a screenshot displaying Plesk in Power User view.

  1. This section displays the name of the user who is currently logged in, and the currently selected subscription. The user can change the properties of their user account and choose what subscription they want to manage.

  2. This section contains the Help menu. The Help menu lets users access a context-sensitive online guide and watch video tutorials.

  3. This section features the Search field.

  4. This section holds the navigation pane that helps to organize the Plesk interface. Tools are grouped by function, for example, the tools enabling users to manage web hosting settings are found on the Websites & Domains page, and those enabling users to manage mail accounts are found on the Mail page. Here is a short description of all the tabs and their functionality:

    • Websites & Domains. The tools here enable customers to add and remove domains, subdomains, and domain aliases. They also enable them to manage various web hosting settings, create and manage databases and database users, change their DNS settings, and secure their websites with SSL/TLS certificates.

    • Mail. The tools here enable customers to add and remove mail accounts, as well as manage mail server settings.

    • Applications. The tools here enable customers to easily install and manage a wide range of web applications.

    • Files. This item features a web-based file manager that enables customers to upload content to their website, as well as manage the files already present on the server within their subscription.

    • Databases. This item allows customers to create new or manage existing databases.

    • File Sharing. This item features a file-sharing service that enables customers to store personal files, as well as share files with other Plesk users.

    • Statistics. This item features information about disk and traffic usage, as well as the link to web statistics that present a detailed overview of the site’s visitors.

    • Server. This item is only visible to the server administrator. It features tools that enable the administrator to configure server-wide settings.

    • Extensions. This item enables customers to manage extensions installed in Plesk and access the functions provided by these extensions.

    • Users. The tools here enable customers to add and remove user accounts that enable other people to log in to Plesk.

    • My Profile. This item is only visible in the power user view. Here you can review and update contact details and other personal information.

    • Account. This item is only visible in the Control Panel of shared hosting customers. It features information about resource usage for the subscription, allowed hosting options and granted permissions. The tools here enable customers to retrieve and update their contact details and other personal information, and also back up their subscription settings and websites.

    • Docker. This item is visible if the Docker Manager extension is installed. Here you can run and manage containers that are based on Docker images.

  5. This section houses all the controls relevant to the tab that is currently open. On the screenshot, the Websites & Domains tab is open, and so the various tools that allow managing aspects of the subscription related to web hosting are displayed.

  6. This section contains a mix of various miscellaneous controls and information displays for users’ convenience.

Later in the guide, we will provide instructions explaining how to perform many everyday tasks. In most cases, they instruct users to open one of the tabs and click one of the controls present there. If the tab or control in question is missing from the panel, the most likely reason is that it is disabled for the subscription in question. Customers who find themselves in such a situation need to contact their provider for assistance.

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